SOFT SKILL TRAINING
What are Soft Skills?
Soft skills are personal characteristics that relate to a person's capability to interact effectively with others. Simply put, it is all about empathy the foundational pillar of all healthy relationships.
Below are some soft skills to clear our minds-
Self-awareness
Self-regulation
Motivation
Empathy
Social skill
Questions to keep in mind-
Can you recognize and regulate your emotions and reactions in the workplace?
Can you build rapport and positive relationships with other people?
Can you empathize with others?
Can you give -- and receive -- effective, constructive feedback?
What is an indulgive communication technique?
What is Soft Skills Training?
Soft Skills training combines a variety of interpersonal, communication & social skills that help people interact effectively with others, enhancing productivity and providing a conducive work environment. This is why there needs to be a significant emphasis on enhancing soft skills for managers. Soft Skills for Managers Corporate Soft Skills Training is a program that is offered extensively by Shashi Training Solutions. IQ gets hired; however, EQ gets you promoted. Initially, soft skills training in India was held for the frontline and middle management based on the assumption that senior-level executives are adept at it. However, today it is a vital part of all corporate programs. A significant body of research focuses on the importance of soft skills in the workplace. Business today mandates that C-level executives will not simply manage their business areas but will also impact key decisions by making contributions to the CEO. "The C-level person today needs to be more team-oriented, capable of multitasking continuously and leading without rank, and able to resist stress and make sure that his subordinates do not burn out. And he/she needs to do all of this with a big smile in an open-plan office. In other words, we're looking at a whole new breed of top executives."
The Shashi's motive behind offering soft skills training program is to meet the needs and objectives of the organization. We can't deny the fact that everyone in the world requires a trained and empathic resource that will not only increase productivity but should also be able to create a positive and embracing working environment.
Each program is interactive and participatory, allowing the trainees to practice the developed skills and utilize them in daily life or while they start working.
Essential Soft Skills Course Content
Verbal Communication
Probing Skills
Open-ended Questions
Close-ended Questions
Counter-productive questions
Paraphrasing
Summarizing
Listening
Active Listening
Reflective Listening
Passive Listening
Interpersonal Communication:
Communicating Effectively at the Workplace
3. To enable participants to effectively communicate in business situations they encounter on a regular basis
Dealing with difficult people
Dealing with negativity at the workplace
Sharing knowledge at the workplace
Business Etiquette and Personal Grooming
Making a Great First Impression:
How to present yourself to people
Greetings, Introductions
The art of small talk - How to make proper introductions, Paying & Receiving Compliments, Small Talk & Networking
Developing Your Professional and Personal image
Personal Hygiene
Polish interpersonal skills
Etiquette of Dressing:
The DOs and DON'Ts in dressing
Understanding various dress codes
Clothes and Corporate Culture
Conflict Resolution Process
Getting to the Root Cause
Examining Root Cause
Identifying the Benefits of Resolution
Generating Options & Building a Solution
Generate, don't Evaluate
Creating Mutual Gain Options and Multiple Option Solutions
Digging Deeper into your Options
Creating a Shortlist
Choosing a Solution
Managing Emotions - Enhancing Emotional Intelligence
Keeping your cool
Empathy
Asking yourself empowering questions
Usage of vocabulary and how it affects emotional states
Moving from being reactive to being responsive
Interpersonal Communication
To educate participants on tips and strategies those are followed by people with a high-level of interpersonal intelligence,
For participants to start using in order to create powerful results in business relationships
Starting and sustaining conversations that are engaging
Handling conversations with the opposite sex
Acknowledging differences
Giving and receiving compliments
Coming across as a positive person
Avoiding bad conversational habits
Course Duration: 16 Hrs | 32 Sessions
Contact us at info@shashisales.com to arrange a call back
within 24 Hr or fill our the form at contact us page.
Essential Soft Skills
'Personal attributes that enable someone to interact effectively and harmoniously with other people'
Advantages of taking the course:
Excellent Verbal Communication
Learn keys to active, passive and reflective listening
Learn Business Etiquette and Personal Grooming to develop your personality
Find out how to resolve Conflicts in the organization Process
Developed Interpersonal communication skills enables you to work with leadership
Definite in-hand job appointment letter to top 5 performers of the test and project
Resume Building assistance and HR references for job guarantee
Access to training materials & videos forever
Get Trained and Hired within the organization!