Custom List Building : Our call center representatives can create accurate lists which will include all the required details laid down by you. They include the specified fields and customize the list according to your business requirement within a quick turnaround time.
Appending Emails : Our database development and management experts can append emails to your existing client list or create a new list with the required client details. Be it emails of businesses or consumers; our team can help you append emails within a short time.
Appending Data : In some cases, the marketing database can have several entries but may have certain missing information such as phone number or email. Our team can provide you the missing details which will help in improving your marketing campaigns.
Data Validation : A marketing list has a shelf life too and the data may keep changing over the years. Our call center personnel will keep your database updated by validating the information and updating the old data. We have the required skills and expertise to provide you with both, manual and automatic validation services for your existing files.
Data Cleansing : If you are having trouble having consistent data in your existing database, we can help you standardize and clean it. Our data cleansing service will also assist in removing any type of spelling errors or typos.
De-duplication of Entries : Most of the marketing databases have a lot of duplicate entries which can hamper your marketing campaign. Our de-duplication services will remove all the duplicate entries and create efficient databases.
High Accuracy : Our team of call center executives understands the importance of accuracy when it comes to your client information. We are an ISO-certified company and by outsourcing database management to us, you can be assured that each entry in the database will be checked multiple times for accuracy.
Data Security : We understand the importance of data security when it comes to handling your information. We only rely on secured cloud infrastructure to store your data. Thus, you can be rest assured that all your data is completely safe with us.
Infrastructure : At SSM, we have specialized software for our employees to assist them with their day-to-day activities. Our global delivery centers have fast internet connectivity. We are also set to achieve 100% redundancy in Data, Network, Power, and Internet.
Affordable Pricing : By choosing SSM for database development and management services, you get flexible pricing options. You can also customize the services based on factors such as call volume, project complexity, agent skillset, number of hours, etc.
Enhanced Brand Reputation : By outsourcing database development and management services to SSM, you will get error-free databases. This will help in enhancing your brand reputation in the industry.
24/7 Availability : Our team of call center executives is available 24*/7. You can be certain that our representative will be always available for calls during your work hours, irrespective of your location.
Secure Transfer of Files : We understand the security of your client information, hence we use secure FTP servers to transfer files. A few times, we can also remotely access your system to work on the files for database management. All these files are compressed, encrypted, and password protected. Thus, you get the necessary security and save the transmission time.
Experience and Expertise : Our team consists of the most talented, skilled, and experienced call center executives. They are well trained to work on the latest tools and technologies such as Oracle, DB2, MS SQL, NoSQL, MySQL, PostgreSQL, Sybase, DataStax Enterprise Apache Cassandra, MongoDB, etc. With us, you will always get the best performing database.