Call Center Services

Want to expand your business and increase your revenue? You may want to take a good look at your customer support service strategy. In the age of personalization, it is crucial to keep in close touch with your customers while keeping the costs in check. With our efficient and affordable call center services, you can now work on building customer loyalty and watch your profits grow!

SSM is a provider of outbound call services in India. With two decades of industry experience, we have established ourselves as a premier service provider in the industry. We have catered to numerous global clients from different verticals and domains with 100% client satisfaction. Reach out to us with your specific requirements today!

Outbound Call Center Services

We make customer service look like a cakewalk through our reliable, professional, and cost-effective outbound call center solutions. Our outbound sales call center professionals also have expertise in the following -

Our Expertise Area

Product sales
Order taking
Customer support
Sales lead generation
Customer satisfaction surveys
Sales support
Order fulfilment
Conference & registration

We can customize our call center solutions to specifically meet your business requirements. We believe in total transparency and allow our customers to make informed business decisions. Calculate your call center staffing and budget before taking the plunge!

Your benefits in outsourcing outbound BPO services

You can save up to 60% on operating costs and make a huge difference to your budget
You get a dedicated team of call center agents to work 24/7
All calls are monitored and recorded for your reference
The quality of the calls is supervised by our managers. You can review the same on a real-time basis
Rigorous training is organized to make sure that our outbound employees are well versed in meeting your goals
High-quality infrastructure at SSM makes sure that the probability of system breakdowns is nearly zero

Why Choose us?

Flexible Pricing Options
Do not worry when your allocated budget is fixed, but you lack the framework to follow up on your clients, do not worry. Our offshore direct mail follow-up services are built to offer you a customized solution based on factors such as the volume of the emails, project complexity, industry, etc.
100% Information Security
SSM has accomplished ISO/IEC 27001: 2013 certification. This shows our commitment to safeguarding your systems and data from unwanted interruption operations. Our workstations, methods, and delivery centers are foolproof to secure your data from any security mishaps.
State-of-the-art Infrastructure
At SSM, our direct mail follow-up specialists leverage ultramodern infrastructure, tools, systems, and technologies that allow them to achieve the goals within the stipulated time. Moreover, our offices have 100% uninterrupted network facilities, sophisticated email marketing automation tools, etc.
High Quality
When you decide on outsourcing direct mail follow-up services to us, you can rest assured that you will receive the best-quality customer follow-up services to help you reach your targeted audience.
24/7 Availability
Our team of email marketing specialists and call center representatives is available 24/7, allowing you to raise any query at any time of the day or night. We work on all the time zones that will enable us to reduce the response time significantly.
Experienced Team
We only hire the best marketing personnel. We have experienced executives who provide direct mail follow-up services. So, when you outsource direct mail follow-up services to us, you can be sure that you will get promising leads.
Ease of scalability
We have enough resources to scale up or down your business requirements. Our solutions can help you penetrate the untapped market and improve your growth rate with no extra expense in terms of infrastructure or resources.